Has anyone used Qwest VoIP service for home phone?
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I just saw that Qwest is offering a VoIP service for residential customers. $39.99 flat rate for local and unlimited LD. Not sure what the big draw to this is, as you can get $29.99 home phone w/ VM, Caller-ID, Call Waiting, and can add unlimited LD for $5-$20 depending on the bundling discount. Shouldn't VoIP service be much cheaper? Heck, T-Mobile offers it for $10 and Vonage for $25. Why choose Qwest? Does anyone know?
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Answer:
Qwest doesn't have much incentive to offer a cheaper voip service. It directly competes with its "landline" offering. They have no business reason to push voip. If you have a bundle discount with them, you'll find that you'll lose that discount if you drop their landline service which needs to be considered as part of your "price". They sell you DSL at an attractive price but if you don't use their phone service, that price also goes up. I understand that their voip is of good quality though. So, just make sure understand how the prices you already get from Qwest will be impacted if you do decide to switch.
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