Why do I keep getting this error message on my computer?

Why do I keep getting this error message when transferring video to computer?

  • I have a Canon powershot camera. Lately whenever I try to transfer a video from the camera to my computer (via Windows picture scanner) it gives a message stating that this picture already exists in this location and doesn't download it onto the computer and I'm running out of space on my camera storing all the videos that play fine in the camera but won't transfer to my computer. This seems to happen randomly and I can't figure out what causes it. Any ideas?

  • Answer:

    Change the file name and it will download. The computer is recognizing the file name, not the content of the video.

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