What Is Gm Parts Giant?

What is the GM Service Parts warranty?

• I have an 03 Chevy Trailblazer EXT 5.3L V8. Had the water pump replaced Oct 29, 2009 from Tuffy's Auto Center (franchise auto repair in midwest & southeast US). Have been having a secondary issue with belt squeal and just found out from same Tuffy's that changed my water pump less than a year ago that is bc the water pump has failed again and coolant is getting on belt and getting residue on belt, fan (and clutch), alternator, etc. So anyways, they told me the warranty was 12 months / 12,000 miles. It's under the 12 months, but since I drive about 80-100 miles a day round trip, I've put on like 29k so it's not warrantied. They are telling it'll cost $705 to replace it all. Now to my question. I've called a Chevy/GM dealer and they told me it's cost $775, but it's a GM part so there is a lifetime parts & labor warranty on the water pump. I then called another Chevy dealer and they too told me it would be a GM part, but said it would only be a 12 month / 12,000 miles warranty. So my question is why are two Chevy/GM dealership service centers giving me conflicting information about the warranty on a GM part?

• Answer:

  unless things have changed, gm service parts warranty is 12 mo/12,000 mi. that's what it was back when I was at the dealer. I think it would be relatively unheard of for a dealership to offer lifetime warranty on service parts. You know that's how gm makes their money is off of the parts. One dealer I used to work at used to have lifetime warranty on brake jobs. then they got rid of that cuz they weren't making any money! I'd bet lunch the warranty is 12/12.