What's it like to be a travel agent?

Do I really have to pay this fee to this travel agent?

• So my parents hired a travel agent, and we been working with her with for half a week, its been 4 days sense she contacted us, so my father decided to get a different travel agent, and we got one, and she got us are tickets, FINALLY the other agent called us... and my dad told her whats up, and she told us we had to pay 450 per person for a cancellation fee? Can she do that? I mean for 4 days we called and emailed and texted her and she didn't respond... And now we owe her money? for not getting a ticket? can she do this?

• Answer:

  The key to the question is have you or your family ever received a confirmation email from the first travel agent showing a reservation with ticket numbers, airline confirmation code under the names of your family members and the requested itinerary. If not, it means there is no confirmed booking and you don't owe her anything. If you have such a confirmation, you do need to pay cancellation fee if you don't want to use the tickets. Let's hope you or your father gave the first agent the correct email address, so that she hasn't sent out a confirmation to the wrong address due to your mistake.