Which is older,the Arabic language or the Hebrew language?

Language help from Israelis / Fluent hebrew speakers ..?

• Shalom :) I have to do some telemarketing in hebrew. I lived in Israel for a few years, so I know how to say what my name is and where im calling from etc, and i can have casual conversations etc .. but i have no idea on technical terms or more formal language... can anyone help me with the following phrases ... I would like to speak with mr / mrs .... Is mr / mrs ... in the office today ? I would like to speak with the IT department I would like to speak with the Telecomms department .. Customer service ( the department ) Billing ( the department that produces bills to send to customers ) who is responsible for / in charge of .... I know that most business people in Israel will speak english but it would be usefull to know... Also - would it be better to introduce myself in hebrew and then speak english ? id like to practise my hebrew a little if i can, and also - i think it would help if the poeple im speaking with knew i was jewish or spoke some hebrew... any other advice as to how businesses work in israel ??? Toda Raba :)

• Answer:

  I would like to speak with mr / mrs .... Efshar ledaber im... ? Is mr / mrs ... in the office today ? ... bamisrad hayom? ("mar" and "gveret" are very rarely used today) I would like to speak with the IT department efshar ledaber im machleket ha-IT? I would like to speak with the Telecomms department . efshar ledaber im machleket ha-telecom? Customer service ( the department ) (machleket) sherut lakochot Billing Billing (well, that's what it called where I work) who is responsible for / in charge of .... Mi achrai le... I think people would appreciate you more if you show that you're trying to learn Hebrew.