Would a mail man ever ask you to pay postage on a package?
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I sold an item to a customer on amazon and shipped it with USPS's priority mail online postage (flat rate), and paid $4.95 for shipping. The customer wrote to me and said "we received the package today.but because you only paid $4.95 (small flat rate box) priority mail which should cost $10.96(medium).usps ask us to pay $6 the difference .postage had been paid by us .we will wait you pay us back.thank you." I wrote back and said I've shipped many times before with USPS online and I'm at their website now and it doesn't say a size requirement for the $4.95 shipping option. Also I find it strange that the post office asked you to pay for the extra shipping as opposed to sending it back to me to pay for. I've never been asked by a postal worker to pay for shipping on any packages I received, nor I have ever heard of such a practice. Please send proof of payment (a receipt) to show you paid for this and we can settle this matter. And all he sent me was a picture of the box with numbers scribbled on it. I said I can't reimburse you for shipping unless I see a valid receipt that you actually paid $6 to the postal worker to receive your package. Is it possible he is lying to me? I mean have you ever heard of a postal worker coming to you and asking you to pay the difference in postage???? I wrote to USPS.com because I was skeptical of the situation. They said Dear USPS Customer, Thank you for contacting the USPS Internet Customer Care Center. Please be advised that we would never ask the addressee for any postage. If there were any reason that we needed additional postage we would ask the sender to pay the fee. In this situation you always want to get proof of payment with a valid receipt. If you need anything further please contact us back. Thank you Jason USPS Internet Customer Care Center [email protected] CASE SUMMARY : Case Id 101586023 Create Date 03/13/2010 Source Code USPS.com/Email Contact Preference email
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Answer:
Mailman do quite often have to collect postage dues. I would contact the receiving office, and talk to a supervisor. When you have a postage due, you have to sign for it. When you return to the office, you have to pay the money or return the item. Many times people refuse it, or are not home and are notified. They keep these records. A postage due of that amount would stand out for a residential area. Also the carrier may remember the transaction. You might have one or two a year like that. Call the office, you have the address, tell your story, see if it can be verified. Also, the person would not generally get a receipt, unless they picked it up at the post office. The carriers do not carry receipts around with them. Good Luck!
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