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How do I find customers?

I own a hotel in a Subarb of St.Paul, MN. Business has been awful, any ideas on how to find customers?

  • There are 3 other hotels in the town and many customers show up to their hotel. The rates are very similar, and in fact my hotel provides very good service and the rooms are just as nice as the other hotels. Yesterday as an example my hotel only had 3 customers while all of the other hotels had 15+. Please I need help right now or i will lose everything i worked hard to get. Ideas, thoughts, anything to help me . Thanks!

  • Answer:

    Hi, i had worked with leading 5 star hotel and currently working as restaurant manager. Even i faced the same situation when i was taking the handover of the store, it was located in one of the prime locations, and it had great potential of generating sale but figures were quite opposite. First of all i worked on getting the basics right i.e., your people training them, motivating them, incentivising them and conducting monthly meeting and updationg on how stores doing and asking their suggestion how can we do better.. Working on the menu.. few changes and strong promotion executions worked for me.. and i'm doing well today.

ImAPirat... at Yahoo! Answers Visit the source

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Make sure your hotel is visible in local press and online. Write a review for it on sites like http://gekko.com so that when people are in your area, they think of you first. Good luck :)

RyanV

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