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Pizza Hut harassment on delivery of my order...What should I be doing?

  • I ordered Pizzas last night from Pizza Hut, Karol Bagh, Padam Singh road outlet, new delhi and it arrived post 40 mins...and that too after my concern call to them for my pizzas... When I asked the delivery boy, he accepted their fault in delivery saying that there was a traffic jam!! (Jam on a Sunday evening)!! I made him have me spoken with his store manager, who bluntly refused for any discount or any thg of the kind to compensate for the fault..Instead he made me to be forcefully be convinced with what he said...: he said that if the pizzas are warm enough to be consumed then that means they have delivered it well!!! I am shocked at this company policy (has he said his company only ensures warm delivery and not on time or in 30 mins delivery!!!) of Pizza Hut!!! And hence I am not entitled to any discount on my order or any coupons in compensation for their fault ...I am quite shocked at this treatment .....how fair is this treatment?!! What should I be doing?

  • Answer:

    The answer is simple. Don't order from there again. Choose another pizza delivery service. If the management does not take your complaint seriously, then they obviously don't appreciate your business!

Malik at Yahoo! Answers Visit the source

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To complain about a Pizza Hut in India you could go to this site for the corporate address http://www.pizzahut.co.in/ContactusHome.php or its link from there http://www.crm.pizzahut.co.in/feedback.php

thankyoumaskedman

Don't spend your money there any more. Tell your friends about it too. That is the best way to show a business they are letting their customers down, as they will start losing many more if they continue with the bad service.

Lisa V

Thank you is saying it right you should visit this address http://www.crm.pizzahut.co.in/delivery_feedback.php?type=2 they will contact you soon. tell them how they behaved with you they will cut his salary or transfer him. no other can help you on this matter

karan

It is so sad to see that people can be this silly no matter where you go.

Eric

sue you got to sue

Fishcrazy

Ok you don't need to put where you live. Calm down and speak English, we're in America not India.

USC Trojan

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