How to make a back up ?? With dvd?

If anyone is experienced with DVD Cloner 4 and knows how to make a back up with perfect quality please help.?

I'm trying to make a copy of a couple of my favorite movies but I'm not having much success yet and i'm sick of wasting dvd's. The ones that work are lacking in picture quality and the other movie i tried had either no sound, or had sound and the picture was terrible. I'm using 4.7g dvd's. I did research and this program is supposed to be able to copy with out any loss in quality. maybe im doing something wrong?
Answer:

Their web site warns you WARNING : It's against the law to make copies of copyrighted material!You are on your own in regards to any legal issues. You can contact the company "DVD Cloner" via email by clicking on the link below, then click on the picture of your product. My experience is that most of these DVD copying programs don't really do much anyhow.

Brandon M at Yahoo! Answers Visit the source

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