How much is usually paid for heat, not including the rent?

Even though I paid my entire electric bill, the electric company has no record. Currency exchange keep my $?

• I lived somewhere, paid my electric thru currency exchanges. Supposivly, the electric company claims I almost never paid any of that bill, but it was paid in full. I have a limited budgit, rent is due soon, the phone, and only can afford maybe $35 a month for the electric. I can't pay $78 to keep electricity on where I live now, because they claim where I paid all my bills living at before, they have no record of it. Did the currency exchange take my money and not pay my electric? I know I paid all of it and allways a little extra. From, in...the...dark. By the way, I have electric heat where I live now. Isn't it a law that they can not disconnect my electric (Because it is my heat!) in the winter?

• Answer:

  if you paid the electric thru currency exchanges, don't you have the receipts?? maybe they accidentally credited the money you gave them to someone else's account?? i always save my receipts for that reason. I had gone into the electric company and made a payment ( i saved the receipt which was good) and they sent me a disconnect notice that they were going to disconnect me for non-payment. I had saved the receipt so i went in with the disconnect notice, my receipts and showed them where i paid the money at their office- because i had the receipt, they knew who i have given the money (cash) to and then they figured out this lady was giving receipts and keeping the cash and hoping the people lost the receipt or didn't know how to go about complaining about the problem. my account was credited and the lady who took my money that day was written up or fired because she disappeared from the electric company office shortly after that.