Where is the best place to complain about car insurance company cancelling my policy over the phone instantly?

It sounds like non-disclosure to me and if so then they would be well within their rights.

Clearly, there could be some misunderstanding, giving you the benefit of the doubt here is what i have to offer... 1) Contact your Insurance company that you claimed from and see if the claim is resolved? Is your claim an at fault or not at fault claim? If its an AT FAULT claim, find out the cost of damages, try and pay it off. If its a NOT AT FAULT claim, then ask them for the reason why its not closed and get to the bottom of it. Usually, claims are in dispute and its the policy holder who pays high premiums during the unresolved time periodfrom the date of the incident. You could get a refund on the additional premiums which you have had to pay, assuming that the case is resolved. In regard to your other/second car insurance you need to give them details of your accident history. If they find an incident in the database that you have not reported previously it is a breach of utmost good faith. So give them your history and hopefully they should reinsure your car. For complaints in UK,or a similar body from the cuntry you reside in. Hope this helps. contact http://www.financial-ombudsman.org.uk/

I work in the UK, and yes I'm afraid the insurer was right to cancel your policy. When you had the accident, you should have notified both insurers, not just the one which insured the vehicle in which you had the accident. You are expected to notify anything which could increase the risk, otherwise your policy may be cancelled due to non-disclosure.

You should get the number of the insurance commissioner in your state. They can answer your question. Good Luck!

Depending on your state, it is typically required that the insurance company give you advanced notice before cancelling your policy. For example, in my state an insurance company has to provide 13 days notice beforce cancelling somebody for underwriting reasons. Perhaps you misunderstood and they stated that they'd be cancelling your policy but didn't specify the future date? If not, I would follow the advice of the other posters and file a formal complaint against the company and possibly the representative you spoke with. You can do this with the Insurance Commissioner in your state. Just do a google search of "(your state) department of insurance" and their website should pop up which will provide with with details on how to file a complaint.