What sort of questions are asked during an interview selection for a call center team leader?
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And what is the best way to answer them? Please help me; I really want to be promoted and gain security in my job for the sake of my family and career. I am a nervous wreck and although I have seen my team leaders work I have no idea what to expect in an interview to get the position. Thank you so much in advance and I wish you all the best of luck as well.
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Answer:
Dealing with complaints, managing your team, resolving team issues, handling customers and call flow (opening, body and closing of a call)
Thanatos at Yahoo! Answers Visit the source
Other answers
Your experience with communication.
nebodihome
(MAYBE) like why do you want this job? do you think you are fit for this job? are you good with people?
Kitty
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