Why cannot I not access a specific website?

Why can i not access chase banks (full) website from my mobile phone?

  • I have an LG G2X which is perfectly capable of handling a full website. This is so annoying that I type in chase.com and it keeps bringing me to the chase mobile browser. Why can't I get the full website to show? I have accessed some other website's full sites as well as their mobile version (yahoo being one of them), why not chase? Chase's mobile site is limited in transaction history that I need to search, please help.

  • Answer:

    I have a Chase account, and their security has to verify you as the person trying to access your data. They do this by identifying the source, i.e. laptop, desktop, etc. that you are trying to access it from. If they don't have a "link" to your device, they will deny you accessing your info. They would want to email you a verification, and when you are on your Phone, you probably cannot do that. Hope that helps.

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