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How do you reply to feedback left on ebay?

How do I remove negative ebay feedback left for me after I left positive feedback?

  • I bought an item on ebay, sent a cashiers check within 24 hours of winning, received the item weeks later with only one email response from the seller telling me he had shipped it. It was in pretty worn shape, which was not how it was described, but it was too cheap to try a return, so I accepted it. I then left positive feedback stating it was more worn than described, but still useable and that shipping took weeks after my cashiers check was cashed. The seller then left me negative feedback saying he'll play hardball if I want to leave honest feedback, even if positive. I have offered to withdraw my positive feedback if he'll withdraw his negative, but I seriously doubt he will since he has no incentive to do so. What can I do to get this totally undeserved negative removed from ebay?

  • Answer:

    You have to dispute this with Ebay. You are soon to discover, though, that Ebay has the worst customer service. Use Ebay help to search undeserved feedback and dispute it through Ebays resolution services. Good luck!

Luey at Yahoo! Answers Visit the source

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Check with eBay -- there's a system in place to dispute ratings.

MamaBear

You can raise a dispute with the seller. Check with them but I remember I went through a similar experience, only I was the seller and the buyer didn't read anything, just placed a bid and after some time I had to deal with his wife from hell! EBay got it sorted for me. Just get to the page on their "Contact Us" where you can email them and they will respond sometime [week or two]! Best of luck mate!

mr.mars-"H"-mallow

I don't know how to do it but I have seen where people can reply to a negative that someone has posted against themto defend themselves. But I do not believe there is a way to remove it once it is there uless the person that left it was to remove it.

VMSS

you can't. they leave negative feedback for a reason, you weren't a good consumer, or seller. if ppl were able to erase bad feedback then everything would be pointless because everyone would be 100% good sellers or buyers. thats stupid.

jamie.

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