How do you get money from Paypal?

Paypal is trying to steal my money, how do I get it back?

• Hello everyone. I recently opened up a Paypal account and an eBay account in my husband's name because I already had one and we wanted a separate account to use for a new business we were starting up. So anyway, I transferred some money from my bank account into the Paypal account and I also bought a few items on eBay. I sold an Adobe program that was still sealed in its original box that I had bought as a gift for my brother in law almost a year ago for his birthday and he had received the same item from someone else. I had misplaced the receipt so I decided to sell it on eBay with the new account. I shipped the item out to the buyer with tracking and the buyer received and left positive feedback for me. When I went back into my paypal account to transfer the funds to my bank, there was a message stating that Paypal had "limited my account due to suspicious transactions." Now they want an ID, SSN, tracking info which was already provided, and a proof of purchase of the software in order for me to get my money out of the account. I know they don't do this to everyone so they shouldn't be holding my money if there are no complaints from the buyer. The buyer has confirmed that they are satisfied with their purchase. The Paypal account was verified and a bank account and credit card (both confirmed) are on file. I do need to mention that my husband is from Mexico and was not born here and does not have a SSN. I am a US citizen but that doesn't matter because the account is in his name. When we talked to customer service they said that it was "suspicious" to have a payment so soon on a new account and that there were too many purchases. The Paypal account in my name has received $1000 plus per week before with no problems. Legally I don't think they are allowed to hold our money like that. They do not want to return our account to normal standing and they have approx $600 of ours, $300 of which was transferred a few days earlier from our bank account. The user agreement says they can only hold if there is a risk of chargeback and when they were sued in 2002 for doing this, the ruling stated they could only hold what was a risk to them. How is the money I put in there from my own bank account a risk to them? They said that if my husband didn't have an SSN, they could waive that requirement but he had to submit and ID and a proof of purchase of what we sold. I don't have the proof of purchase and his ID has our home address on it, not our business address which we opened the account with. They said the address on his ID has to match the address the account was opened with. How can I get my money back without giving them all of this information?

• Answer:

  first off, wow! I have paypal money holding problems before, but not to this extent. I would get an ID for your husband from the DMV and have them put the business address on it. I wouldn't think they would be able to hold your transfered money at all! And i dont know why they would start any of this considering the buying or anyone else for that matter has reported you or claimed anything. Even though it's in your husbands name, and you're techniqlly supposed to have one account, i would jsut straight up tell them everything. "this is me, this is my normal paypal account, this is my ssn, id, ect, this is our business, this is the business address, i bought the item for my brother then sold it, here is the tracking number and link to the feedback the buyer left, etc. If they dont give you your maoney back soon, at least the $300 I would sue them too!