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Where to get an automated phone system?

How do small business set up automated phone systems?

  • I want to set up a automated phone system so that English speakers and Spanish speakers can be divided. How to go about it? or which company to get such features?

  • Answer:

    I think you mean "Automated answering phone system". Well, they're using software applications. The software application can be configured to handle multiple language so it can be utilized properly on message on-hold, dial-by-name directory feature, auto-attendant or phone greetings.

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I am a small business owner and use a voice mail service company called VoicemailOffice.com (http://www.voicemailoffice.com) for menu prompts (English and Spanish) when people call my business line, and then I have calls answered by a live answering service (http://www.liveanswering.net), which provides a live receptionist to answer calls, so the costs are quite affordable and my business is virtually streamlined.

Jason

Use a dial-by-name directory and auto-attendant feature. You can configure this to divide callers in choosing a menu like: Press "1" for English or Press "2" for Spanish.

Norma

If you wanted to have a phone system that is bi-lingual then you need to have a feature called IVR, virtual receptionist, etc.

Colton

You will need your phone system's voice features like: IVR, message on-hold, music on-hold, automated attendant, virtual receptionist, customer greeting or dial by name directory.

Graig

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