I am intersted to start new company like BPO.so what are the steps i have to take reach my aim.?

I am working in this industry since last 1 year, i really appreciate the above answer given by one of my friend but i would like to help you with some more suggestions, follow these steps- - Your man power should have good communication skills, no matter what the academic qualification is. - You should reasearch to get a good process before you do anything, because 99% of your business depends on your process(this is the only way from where you are gonna earn, rest all are gonna be your expenses) - I would suggest you to start with an outbound center as compare to inbound because investement involved in outbound is compartively very low as compare to inbound. - You are in a one of the competetive market, so you need to have the manpower which is gonna be stable, this is the bigges problem companies are facing these days. - You should try to get a process from client who is directly sitting in US, UK or Austraila (whereever you want to start with) because that will generate more revenue as compared to process take from outsourcers sitting in India. Hope this will help you for any other query feel free to write me at [email protected]