What should i put on my resume about this job?
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I worked in the warranty department for ATT. I took phone calls and helped resolve issues for customers that had issues with phones. I tried fixing the phone, and if I could not, I either gave them a replacement or sent them to technical support. I don't know what to put on my resume for this. Also like should I put what skills I acquired? If so what would you put? Help would be appreciated.
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Answer:
Here are some examples: - Handled in-coming calls from customers. - Adept at troubleshooting customer questions and issues with telephone systems. - Able to work well under pressure. - Excellent customer service skills. If you need more help, visit my website or e-mail me directly at [email protected]
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Other answers
you were a customer service rep. and your worked with warranty issues. you enjoyed it because you gort to meet all kinds of people and an opportunity to help resolve issues. so you are good at customer relations and dealing with adverse situations. good people skills, comunicate well with others, and problem solving. good luck
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