Online programs that help with the resume?

Trying to get some opinions on my IT resume. Im new to computers but hoping to get a job working with a friend?

• Wanted a wide prespective on my resume. I know there must be some computer experts out there and just general people that can give me advice and tips on my resume. All criticism is welcome. The job im trying to get is working for a consultant firm, so ill be talking with people helping them with computer related problems. Heres my resume' I left all my personal data out... Years of experience working on computers and technology. I have a diverse background working with different technologies as well as people. I am tied with the company’s goals, objectives, performance and values. I am open to working and adapting to a wide variety of technical jobs and environments. WORK EXPERIENCE: • Worked at “thrifty”, 08 through 09 Duties – Helping with the work load and organizing clothing and products, as well as helping customers with locating products and locating specific clothing sizes and prices. • Worked at “Bloom” 10’ (currently employed) Duties – Help many customers with finding foods, I also stock, cleaning and organizing foods and products. TECHNICAL SKILLS: • Excellent typing skills, 55 WMP. • Proficient with Microsoft word, Office, Excel, Access, Outlook, PowerPoint. • Have worked in-depth with many design programs included CS3, CS4, illustrator, GIMP and Adobe Photoshop. • Have worked with OSX, WINDOWS and LINUX. • Have web development and graphic design skills. • Worked on a variety of different computers ADDITIONAL INFORMATION/SKILLS: I maintain close attention to each clients/customers needs and requirements, I also adapt well to organizational changes and development. I am great with people; I am excellent with customer support and customer service. I also have excellent verbal/writing and listening skills. I work great in groups as well as on my own. EDUCATION: (degree in progress) References upon request

• Answer:

  You need to format your resume so that it is targeting at the job you are applying for. If you will be helping people with specific software programs be sure to mention those in your resume at the top. I would move skills to the top of the page. Your work experience is not really relevant so move it to the bottom and don't focus too much on that. It is good costumer service skills though so do mention how you had to solve problems with people at those jobs. You need to highlight your accomplishments with computer consulting skills. What can you do for this company based on what you have done in the past? see comments on how to be more specific: • Excellent typing skills, 55 WMP. -everyone can type these days. Put this at the bottom of your list • Proficient with Microsoft word, Office, Excel, Access, Outlook, PowerPoint. - good, capitalize Word • Have worked in-depth with many design programs included CS3, CS4, illustrator, GIMP and Adobe Photoshop. • Have worked with OSX, WINDOWS and LINUX. - Can you fix problem and troubleshoot these OSes? If so mention then instead of just saying worked with • Have web development and graphic design skills. - Can you add development languages you know? .Net? HTML? Do you have any sites online you can show them? • Worked on a variety of different computers - doing what? Mention things that you would do at work such as building systems, troubleshooting OS problems and mention platforms that they will be using at work. If you degree is relevant mention what it is. For example say: Computer Science BS 2011