Does it count as clerical experience if "clerical" isn't in your official job title?
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My current job is as a library assistant at a private institution and previously I worked as a library clerk and a library assistant at a public library. I'd like to get a clerical job and there is a clerical pool open right now at a local university I'm planning on applying to. They want at least 6 months of clerical experience, which I feel I have, but because none of my jobs have been officially labeled as "clerical" I feel like I'm lying about having this experience. Some tasks I perform now: I photocopy items, convert items to PDF by scanning, send emails with attachments, shelve books (which is a form of filing, no?), answer phones, help students with library resources, troubleshoot minor printer issues, use MS Word for creating cards for the card catalog or keeping track of book inventory, process books, enter hourly statistical information into Excel spreadsheets...and so on. My public library experience also included using computers (though mainly reference sites and the internet, but also their library catalog software), helping patrons in person or over the phone, helping patrons fax or copy items, shelving books, checking items in/out, etc. Is it OK to use all of that as clerical experience even though my job titles never specifically say "clerical assistant" or anything like that? Combining the time I worked at my previous jobs and my current job I'd have 23 months of "clerical" experience. I also worked for a family friend at her university office, in an unofficial capacity, but I wrote memos, organized files and office supplies, entered grades onto the university's Blackboard account. Can I consider that as clerical experience as well even though I was paid under the table? I'd really like to be considered for this clerical pool but I don't want to get an interview (wishful thinking!) and have the HR people think I was trying to pull a fast one. And all of this isn't even including using computers for personal use on a daily basis or keeping track of my checkbook, or other responsible behavior that could somehow be considered "clerical" even though it's for personal reasons. What say you all?
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Answer:
You certainly did perform clerical duties. I am a former HR person who would not look at the title, but look at the work done, By the same token, I once had a job where my title was Human Resources/Accounting Manager. Everything I did was hands on clerical work. Titles mean little. It's the work you do that has substance.
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