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How to be a better sales associate in retail?

How to allocate commissions among retail sales people?

  • i have 3 retail sales staff in my shop. One of them is a super sales man, he is quick to grab anyone that walks into the shop and he is excellent in convincing anyone to buy our product. The other 2 sales staffs are moderate, they are quite new, they try their best to sell and the result is not too bad for a new comer. However the super sales man has been grabbing almost every customer that walks into the shop. The other 2 sales staff therefore do not have a chance to talk to the customer. How should I set the commission plan so that the 3 sales staff are compensated fairly? Currently the super sales man has the higest salary coz he worked with us longer than the other 2.

  • Answer:

    Dont treat it as a commission then and treat it as a bonus. If you want to reward him and them, divide it up so that you feel he is rewarded for making sales, but they aren't jipped out of all the money they deserve.

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depends what country your in, if you pay them wages and commission, maybe dont give them huge commissions but give out monthly bonuses, that gives them incentives to work harder and earn the bonus.

If your super salesman is grabbing all the customers, then you have to look at if he is dealing with more than one customer at a time, when the other staff are not dealing with anyone. lt should be a strict rule that you do not poach all the clients, but strictly take your chances as the walk in. Other than that, l think it is fair. lf you work hard, and can sell ice to Eskimos, you should be well compensated. You should not be rewarded however, for hogging all the clients.

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