What's wrong with my xbox live wireless adapter?

My turtle beach x41 wireless adapter is stopping me from connecting to Xbox live?

  • Whenever I turn on my Xbox with the adapter still on it won't let me sign in to Xbox live . But when I turn off my adapter and turn my Xbox back on it works. Is there any way to fix this?

  • Answer:

    Get a new headset. :)

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Other answers

Try unplugging your adapter first, then clearing your system cache. Follow this link if don't know how to clear your system cache: http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/clear-system-cache

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