Why does my Msn keep closing down?

Why does my msn keep closing down?

• I have Windows Live Messenger, and every time I sign in it comes up with Windows has found an error and needs to close the program down, it will notify you if a solution is available. But it never does notify me and I don't know why it keeps closing. Ive tried reinstalling and installing it again but it still does the same thing and I can't understand why?

• Answer:

  Hi, It sounds like you have a virus on you computer that is stopping MSN from working on your computer. It is not notifying you because this virus is stuck on your computer and it needs to be removed to be able to access your MSN account. Use an anti-virus document to get rid of viruses and protect your computer. It is best to install one to your computer. If the sign that comes up on your computer stopping you from going on MSN shows the virus name, for example: pycagore has been a problem for a few people then type into google pycagore removal from your computer system (something like that). There maybe cheap of free anti-virus documents on the internet. Otherwise ask the company of your computer to help you with your problems. You should get a step-by-step guide. Thanks, Hope this helps. Jess (: