I need help with Paypal / eBay problems please help?
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I sold someone an item and he opened a case saying the item was fake. So i told him to return the package and I would refund his money. but since he opened a case with eBay, paypal is now holding the money from the item. Is there anyway to end the case or somehow have Paypal release the money so I can give him a refund without having to wait a month for Paypal to automatically release it?
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Answer:
They will hold the money until the case is closed, the buyer will have to prove he returned the item to you (you will have to confirm) and then when you refund him the money will be released. Do not refund the money until you have the item in your hands!
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