Don't know if i've been paid on ebay or if their item has even arrived, how do i get my money or my item back?
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i sold an item on ebay, and posted it, but didn't receive payment. i contacted the buyer and they said that they'd paid and money had gone out. when i click on the 'resolve problem' area it comes up saying 'our records show that a refund was made to the buyer's payment method' what does this mean? i'm new to ebay and i have no idea how to get my money or my item back... putting me off ever selling again, but i cant afford christmas presents otherwise.
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Answer:
Contact ebay customer support,I have given you a link. I have also given you the seller answer page on ebay where you can pose your question. Good Luck.
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