Need help with messed up internet?

I need pc virus help badly?

  • okay this will be a long explanation so please read it all before answering okay i downloaded a file and got a virus it stopped Microsoft security essentials so i ran in safe mode but still it wouldn't turn on then i uninstalled it and installed malware bytes ran it in safe mode and normal mode but it wouldn't run so i uninstalled it same with avg and avast. I know a lot right well there's more so i reinstalled Microsoft security essentials and went to Microsoft.com and sought help from a professional he shared control of my desktop and he got Microsoft security working but he messed up my computer badly the application that was called rescue me something came up as a virus and he cleaned my PC but the pc locked up because he it disabled that app. but every time i started up my pc i couldn't move the mouse keyboard wouldn't work or anything it would load up all the way to my desktop. so i recovered to factory settings and reinstalled Microsoft security essentials and updated it and scanned my pc and no virus but ever since i recovered i noticed my pc runs slower. and internet keeps dropping but i had the internet problem a while before the original virus could the person that shared control of my desktop not been a Microsoft tech and a hacker instead is my computer clean now and if not what should i do. need help please oh and when i diagnose my internet it reads Windows pinged the primary dns but received no response and sometime it pings Microsoft and gets no response what could be wrong please help me i need it badly only good answers please no mocking this is serious. sorry for the messy punctuation. the internet loses connectivity every 10 mins or so and its not wirless it crashes more than before i recovered my PC.

  • Answer:

    well if its not a virus it could be a worm or when you download that file it could have installed a program to mess it up go into programs in the control panel and check to see if theres a program that you didnt install yourself as for the worm down load mal ware bites and check reall quick if its not that check to see if your hard drive is fine by running a test

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dude here are you options cause htis cant be fixed with a virus cleaner it sounds much worse install wubi.exe on ur computer and then load either kubuntu or ubuntu go into the software center download wine then install an anti virus program it will destroy what ever is installed cause no virus can stop the power of the penuin if you need help on this add me on icq aim skype hop on my website rumbletirbes.proboards.com email me anything im here to help

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