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Why do I get a blank page when downloading?

I'm completely techno ignorant, can someone please tell me how to get rid of this virus?

  • Oookay. So I have my own account on my family's PC and I got a virus on it a while ago, but it was just on my account, and I think I got rid of it when it appeared, but I'm not sure. Whenever I try to open the internet, a box comes up that says "Choose the program you want to use to open this file: firefox.exe" and it comes up with a list of programs on my account. That happens when I try to open anything, and if the program isn't listed in that box then I can't open it. I can't download programs either. I tried downloading Gimp today, and when it finished downloading I clicked open, it says "application not found." Again, that happens whenever I try downloading any program and even when I try to save something on Microsoft Paint. Whenever I open a word document (the box will come up) and after I get it open there is a long code or something on the page. All my programs seem to now have an ".exe" at the end. All this is really annoying, and I have no clue if it has to do with the virus or not, but does anyone know how to get rid of it?

  • Answer:

    DO NOT RESTART YOUR COMPUTER!! You will have to go to a good computer, or a different account, and download rkill, and put it on a USB drive, or put on disk. rkill is just a small executable, no need to install, it will kill the active malware, so it can be properly removed. READ THE DESCRIPTION, and scroll down to the rkill download links. http://www.bleepingcomputer.com/download/anti-virus/rkill After running rkill, I suggest getting MBAM, and perform a full scan. It is a must have Antimalware: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=rb_content;main

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You need to be very careful in removing this virus. If you don't have alot of knowledge in virus removal you can compromise your system even more.

The open with .exe file is most likely corrupted....here is how to fix it.... http://www.dougknox.com/xp/file_assoc.htm click on the EXE and download it to your desktop...close the browser ...then open fix exe and run...should be back to normal..........

wow, that's a long story. can you boot in safe mode? can you download these free programs that could detect a possible virus? http://download.cnet.com/Malwarebytes-An%E2%80%A6 download and install this program, it's free. if that doesn't find anything, try these other two http://download.cnet.com/Hitman-Pro-3-32%E2%80%A6 for 32 bit PC or this 64bit http://download.cnet.com/Hitman-Pro-3-64%E2%80%A6 http://download.cnet.com/Combofix/3000-8%E2%80%A6 one of these programs should find the virus and remove it. In my case, combo fix did it for me. please email me direct, if you need further instruction. I answer so many questions that I can't always get directly back to individual posts.

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