I have a really bad computer virus and I really need some help?
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So i had no antivirus or protection on my computer for like a year, so like a week ago my computer pretty much stopped working completely. Microsoft word, Internet, and even basic applications like the calculator wouldnt work and a message kept popping up in the bottom bar saying "wuauclt.exe" is infected or something like that. Occasionally other things were infected too like rundll32 and some other stuff. Also, these antispyware popups kept coming up and all these messages about how i had to download something to stop a coming attack. Anyways, I think my dad (who know like nothing about computers) tried to do that thing where it restores the computer to its last good setting. After a lot of messing around most of the things work (word, calc, etc.), but the internet wont work at all. I have no idea what to do, because i tried downloading antivirus onto a usb but they all require internet to work. I also tried downloading firefox, but that didnt work either. Now when i open up internet and click diagnose connection problems it says "google.com is not set up to establish a connestion on port world wide web service with this computer)" and that there is a problem with the proxy settings. someone pleeeeease help. btw i was also trying to totally hard reset the computer but idk how. I have an inspiron e1405 but neither the f8 thing nor the cntrl f11 work in resetting it. And when i use the OS disk, it doesnt reinstall. So basically if there is no other way to get rid of the virus i would like some help resetting this computer at least. thanks.
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Answer:
Try the F12 button at start-up to use the OS disk Sounds like your PC is pretty much toast. Not having any kind of security software just will not work. Tried a experiment once, made it three days before the pc I was testing on got infected. How to Install, reinstall, or uninstall Windows ►http://windows.microsoft.com/en-us/windows/help/install-reinstall-uninstall
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