How To Edit My Photos With Celebrities Online?

How long should wedding photos take to edit and what should I do now?

• I have known the lady who took my wedding photos for over 12 years. She has done other photo sessions and weddings for other people I know and no one had anything negative to say about her and her business. So I hire her, the wedding day was August 28, 2010. It has been over three months and I am so frustrated. The contract between us said that her photos would be done in 4-6 weeks after the wedding but I was required to pay in full two weeks before the wedding date in order for her to do the work. At 4 weeks I am calling her like crazy asking where the photos are. She says that they are almost done. Two weeks later I try calling her again, and she won't answer or return my calls. She finally returned a message left over facebook. In that message I ask her what is going on and I feel like I deserve compensation for waiting so long. She tells me that her computer has been messing up and it keeps going to the shop to get fixed and that she is putting something together for me. That made me even more disappointed because it isn't my responsibility to track her down when she is late and she should come to me first when she is having a problem. I politely remind her over facebook how important customer service is. She figures that just apologizing will make it better. Shortly after that she actually starts updating me on her progress, but I have still not seen a preview and she is only contacting me over facebook. She runs a daycare during the day and is updating me that she doesn't have time to work on them because of the kids in the daycare. Not my problem. Another update, another problem. Now she realizes that some of the photos that she thought were done didn't save. I am beyond livid with her but she still doesn't return my calls. On top of the daycare and my late order she is still taking on other photography work. I finally ask for a discount and tell her that I want to know all of the details that she can provide about my pictures. She figures that she is 85% done (having 400 pictures or so), but she really can't offer a discount because she is in a one income household situation. She tries to tell me that she is SO different from other photography places because they take 4-6 months. I feel like calling bull on her. Now she is even giving migraines as an excuse not to finish, but she said that she MIGHT drop off the photos on December 4th. I am not holding my breath because she hasn't even confirmed the details of meeting yet and the 4th is this weekend. So to sum up, is she taking too long? And what should I do now?

• Answer:

  When you buy cheap, you get cheap; what do you expect from hiring someone that is not professional, doesn't have and office and does this on her spare time from her other job? Photography takes time to get it done right, some people wait 4-6 months, some others a year before they get their pictures. And you are asking for a "discount"? Please. You are already got the cheapest there was and that's why you are getting crappy service, you get what you pay for. If you wanted professional service, you should have hired a professional. You will have to wait until she is done changing diapers and done with her migraines. I suggest you don;t piss her off if you ever want to see your pictures. She may give you money back and then you would have NO pictures of your wedding. This a a common problem when people hire amateurs that do work on the side and then you are stuck with nowhere to complain. Do you have a WRITTEN contract? Is she registered with the chamber of commerce as a photographer? If not, I'm afraid you are SOL. Good luck