Intermittent & NO Internet connection to Comcast vs Qwest?
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I have Windows Vista Home Basic on computer. No problems with Qwest H-S Internet. Changed to Comcast.and can't connect most of the time. Comcast came out 5X & stated it was my computer & can't hold IP address possibly but when I hook up to my laptop w/Windows XP, I can connect. ANY IDEAS?
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Answer:
You don't say if you have a wired router, a wifi router or just the modem by itself. I assume it is wired modem. There should be no connection problems if you have the modem connected directly to your computer with an ethernet wire. If you do have this trouble, either the modem is faulty or the computer is faulty. Since you say your other computer connects ok then it must be the computer. If the Vista computer is a desktop you can easily replace the LAN adapter and they are available at any computer store. If the Vista computer is a laptop you need to take it to a repair shop.
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Other answers
Operating system does not matter, it might be a problem with your network adapter device, try to connect with an Ethernet cable, see if it fixes it, maybe your laptop does not support what Comcast's modem/router broadcasts, frequency/encryption might be unsupported/incompatible. See if a wired connection helps, if it does not get a new network adapter.
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