Why won't my printer scan?

Why wont my printer scan?read detailed?

  • ok so my my printer which is the hp photosmart all in one printer, can print things and read memory cards, but every time i try to scan something is says usb not connected, so im wondering if the cord has to be put in a certain place, or like if the usb is really not connected, which it is, how could i print things? pleassssse help me

  • Answer:

    Even though the printer is working, you still have to install a scanner. Go to control panel> scanners and cameras> install new device. Tell it to install your scanner.

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