When I turn on my Computer, the screen turns black?

When I turn on my computer, the welcome screen starts, and than turns black?

  • When i turned on my laptop today, it showed me the welcome screen, and than turned black. I restarted it, and I had the same problem. How can I fix it ?

  • Answer:

    You may have two problems. The first problem can be the memory. Try reseating them. If that doesn't work one of them may not be working anymore and should be replaced. The second problem could be a monitor problem. Although I wouldn't say it is since you can see the boot up. Here are some alternatives. Try connecting your laptop to a external monitor. Go into the BIOS and check around there.

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