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My laptop keeps shutting down?

My Laptop Keeps Shutting Down?

  • It started yesterday. An HP laptop we've had for roughly two years or so. When I find the model and whatnot, I will add it in for those techies out there. But anyway. Yesterday I was using the internet, and had TWO TABS open. That's it. And suddenly the damn thing just shut down on me, restarted without me asking it to, and the fan made a funny sound. It started back up a moment later, and everything ran normally. But today the same problem is happening. My mother was using it, and trying to get it to go on. It keeps getting to an error scren before it'll load up, saying there was an error in the programs (or something), and that repair is recommended. But it just. Keeps. Happening. It says it's gathering files, and before it hits the loadup screen, it just seems to stop there. We don't know what's wrong. We really don't. My mother has tried to do repairs, backups, and system restores, but the computer just keeps shutting down on us.

  • Answer:

    It might be over heating. Has it even been cleaned out?

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This is a hardware problem. It may be overheating, either because the vent is blocked (make sure while using you are not covering it), or the fan is faulty. If you are using a PCMCIA card (like a wireless network adapter or wifi card), this may be constricting airflow and is common in HP notebooks. If the hardrive is making a clicking noise, it's time to backup your files and prepare for a "physical dump of memory". No software, OS, or interface-related actions will solve this. Good luck!

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