New webcam says it is compatible with skype but when loading skype, it will only accept it. what can I do?
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Skype says it will only accept Skype approved webcams so why does the webcam say on the box it is compatible with skype if it isn't? It is a mic/camera and only the mic will work. It is not built into the laptop. Can anything be doen to rectify this?
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Answer:
Check the Serial code on the box of your new Web cam go to the manufacturers website and check for a Driver update! If there are no driver updates check that Skype is up to date If they do not work then Call your Web cam manufacturers Customer service helpline?
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Other answers
Did you go under Skype Settings, Camera, and try to manually select it there?
Straight answer ► Load of old cobblers. Sales talk to make you buy their gear! I use an old Mikomi with an inbuilt mic that is not on their "approved" list and it works just fine! I would say this is to do with your settings more than anything else. So ► Control Panel ► Sound and Audio ► Audio ► Recording default device ► change the drop down to USB Device / USB Camera or what ever is displayed ► Voice ► Recording default ► Do the same. ► Apply and OK Pull up Skype ► Tools ► Options ► Both Audio and Video settings change them to USB Camera/Devices. Also change the setting to make all calls video calls. Also tick to allow Skype control the sound levels. ► Save Then do a test call.
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