Why can't I update Windows or antivirus?

Why cant i install or update windows xp ?

  • every time I put the xp cd and run the installation it restarts my computer and from there it shows two options which are windows xp and windows service pack ,,, no matter which one I click the screen goes black and from there no process after ... what causes this and how can i update my xp ? and I cant go to windowsupdate.microsoft.com site for some reason it doesnt connect to internet ???

  • Answer:

    boot your computer from Windows Installation CD. then the windows installer screen should appear then just choose install windows and it will reinstall it after that you should find the missing driver in the internet since when you reinstall windows it misses some drivers.

diego m at Yahoo! Answers Visit the source

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