Computer keeps restarting before log in screen, whats wrong? Can I fix it myself?
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So about 2 or 3 weeks ago, I left my computer alone for about an hour and a half to talk to a friend who came over, when I came back, I had one of those fake computer scan windows show up, my windows task bar was gone showing my background, and my computer was running slower. I closed everything, and tried to log off, but after about 5 mins, it didn't. So, I unplugged it and removed the battery to turn it off. But, after that, every time I turn it on, right before the log on screen, my computer restarts. I've run a test on it to see if my disks are ok and it said everything was fine. Can anybody tell me what exactly is wrong, and if there is a way for me to fix this without taking it to a computer repair shop and without deleting any of my memory (specifically my photos, videos and music)? Any help would really really help alot. I have an HP laptop which is a little over 3 years old and it has Vista. And once again, I can't stress enough how much I don't want to have my photos, videos and music deleted. I haven't started my computer in over a week with the battery removed and unplugged. Thanks in advance!
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Answer:
A friend had this problem and it was due to malware. He cured it with a free anti-malware program. Google anti-malware on another computer & follow the advice (you have to press F1 I think on startup, & enter Windows Safe Mode). Also google the specific fake computer scan if you can to see what is ont he net - someone else will have got in to their faulty computer & deleted the malware. When you finally get in, DO A BACKUP before anything else including, I suggest, running the anti-malware (if possible) in case it causes a problem - without erasing your last backup. Did you instal something just before the problem? The cause could be something else.
DJ P DUB at Yahoo! Answers Visit the source
Other answers
It could be a virus. It could be damaged Windows programs. It could be something overheating. It could be ... If you could diagnose the problem you could probably fix it yourself. Just "doing things", though, will probably do more harm than good. Then you'll have to pay to get what you broke fixed, as well as paying to get the original problem fixed. Take it to a good repair shop.
Colanth
i had the same problem and reformatted my computer then everything was good.
Danner
do a system restore to a date before you had that problem it will probably fix everything
desperado
Reinstall ur operating system........
Akshay
maybe its a virus
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