Why won't my computer let me download anything?

Why wont my computer let me download anything anymore!?!?

• No matter what I try t download my computer (Toshiba Laptop L505) will not let me download anything anymore. How to I just restore this intire thing so it will work right again? I need step by step directions how to back up a computer and then restore the things. PLEASE!?!!

• Answer:

  To restore the computer to "Factory Condition" use these instructions taken from the User Guide. Restoring the pre-installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available. In addition, if you use a third-party partitioning program to reconfigure the partitions on your hard disk drive, you may find that it becomes impossible to setup your computer. 1. Turn off your computer. 2. While holding down 0 (zero) key on the keyboard, turn on your computer. 3. A menu will be displayed from which you should follow the on-screen instructions.