Unable to update windows vista or defender, manually or automatically. spy ware will not run or update.?
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I am working on my mothers computer, im pretty sure that she has a virus that keeps me from running any programs to get ride of it. I download multiple spy ware programs and they tell me that they could not install because it was invalid exe. Windows can't update, defender can't update and the ad-ware, and spy ware will not update that were previously installed. I go to Microsoft to have them scan the computer and it tells me that the OS is invalid. She is running vista 64 bit on a HP. Im at a loss any ideas? Last update that she was able to do in OCT 2008
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Answer:
Hello, see if you can use System Restore to roll back the registry to before the infection occurred. Go to Start > All Programs> Accessories> System Tools> System Restore I hope this helps Mike the mod @ vista_ & Win7 http://ca.groups.yahoo.com/group/vista_/ http://ca.groups.yahoo.com/group/Win7/
Jman at Yahoo! Answers Visit the source
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