NEED URGENT HELP HELP HELP- MAC BOOK PROBLEM- HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP?

my laptop is a mac-book white, version 10.4.11 my desktop is frozen and it has an unchangeable blue default desktop screen. also my dock is missing. i am running mac so no info needed about windows, it has nothing to do with the battery or charger Please please please help can't afford new laptop and have lost the installation disc and cat afford to buy new installation disc, also i can download it but i can't burn it because my disc is too small........ i also can not reinstall because i don't want to lose my programs becasue i can not back them up. too much stuff..!!!! ty i have 15.5 gigabytes left remaining on my laptop so the problem can't be bad memory
Answer:

Did you restart it? If you did and the problem still exists... What programs were you using right before this happened?

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