Blackberry pearl problem! PLEASE help!?
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I've had my blackberry pearl for a few years. Out of no where, it stopped functioning, the screen went white and has a continuous spinning hour glass. it has been like this for a while and has not stopped. I've tried taking out the battery, and everything. do I just need a new phone?
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Answer:
Depending on your service provider, you may be able to take it in to a service/repair location and have a technician look at it. You can also try downloading "Blackberry desktop manager" software from Blackberry's website. You can plug the phone in to a PC and use this program to erase and reload the device software. Be aware that you may have already lost all your personal data, contacts, pictures, and such...
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