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Should I buy this TV?

What are my options on returning my TV to BEST BUY?

  • I was approved a $1500 line of credit from best buy a few weeks ago.. I bought a Samsung 46 inch LED 3D Smart Tv for $1799 3 weeks ago with no accessories included...(3d glasses) With the protection plan.. So Im watching TV today and saw an ad for the exact TV for $500 less that includes 2 3D Glasses free at best buy.. I was disgusted.. Any who.. What should I do here? What are my available options? Take the TV back? Ask to do a price difference exchange and get 2 free 3d glasses?? I really like the TV but thats not right.. The sales guy had to know the TV was gonna go on sale.. But I know its his job to get me to buy the TV.. But thats an extra $500 in my pocket.. Preferably I'd like to do the price exchange if possible and get 2 free 3d glasses, knocking $500 off of the $1500 I owe.. What do you guys think? Thanks

  • Answer:

    Hi, I can understand why you're so frustrated. I worked for Best Buy in the UK until we closed down last month. If the american store policies are anything like the ones we offered surely you'd be able to get a price match on the same product as long as its within the 30 days after purchase. It might be worth giving them a call or popping down to the store as they may be able to do something out of goodwill. Also, the sales guy that sold you the TV, he may well have known they were going on sale and sold you it anyway but again if its anything like the stores over here, us employees genuinely didnt know what products were going on sale for what price until we got to work that morning and got the tickets out. :) Hope you get this resolved anyway.. Good Luck x

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Best Buy price match information http://www.bestbuy.com/site/Help-Topics/Bestbuy.com-Price-Match-Guarantee/pcmcat204400050011.c?id=pcmcat204400050011&searchresults=1&searchterm=price+match From reading that, I think you need to find a print ad that has the price and the offer for the two free glasses and take that along with your receipt to Best Buy. They should price match AND give you the glasses.

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