What is complaint management?

How do I write a complaint letter to Property Management Complant re Privacy rights.?

• DCSF was trying to grant me rights to see my daughter who is in a foster home and when DCSF contacted my management company to find out if there was any complaints or police activity at my apartment and the management company told them that there had been complaints and police activity. What the management company did was give them false information. Everyone in my building said there was no compliants about me. AND the activity was from the boys upstairs. Now I cannot see my daughter because of the management company. I want to write them a letter because I feel violated as a tenant from them! Please help. I want to let the property management co know they were wrong in giving false information and my child's life was involved. Can someone send me a sample? Pleeeease

• Answer:

  Have the management company provide proof that is was your unit that had the complaints. They have to document all of this. You probably signed some paperwork allowing DCSF authorization to have the management company release this information.