HELP! DEBIT CARD ISSUE! says pending transaction on debit card website but says i never made order on website?
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Hi! Well, earlier today, i attempted to purchase a cyma ak-74 CMO31 airsoft gun from hitguns.com. I used my $170 vanilla visa debit card, which i bought even earlier today lol. (the ak74 was $169 something) So, when i was in checkout in hitguns, i pressed place order, and it said declined, billing address doesn't match or something. Well first of all, that makes sense because no personal info is attached to the debit card because its like the prepaid sorta debit card. So i tried it again (hit place order again), and it said declined: insufficient funds. I was like WTF so i went to the vanilla visa website to check my balance. Apparently, it said i just bought the gun from hitguns 2 secs ago for 169 something (pending transaction). ok.... so i went back to hitguns.com and went to my acc and it said no orders found.... SO WTF? did i just get my money screwed? im pissed off =.= <.< PLEASE HELP!
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Answer:
It probably placed a hold on the card, but it didn't go through because of the "billing address" message. I would call the number on the card and see if there is a way to have it released. Or better yet, call customer service for the website and tell them the situation. It's not fair because you never received a confirmation that the order was placed.
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