How To Check The Balance Of Sbi Prepaid Card Online?

Credit cards keep a record of who calls from what number to check the balance on their card?

• My mother's Macy's card was stolen around November. She filed a complaint and a police report and everything else. Then my grandparents passed away and she had to go to India. A few weeks ago she called me and asked me to check if everything had cleared by calling Macy's using her account number just to check the balance I did this from my husbands phone and it hadn't cleared they sent me to a customer service rep...now they wont stop calling! I'm just wondering how'd they even get our number? Do all credit card companies keep a record of numbers that call to check the account balance? Or do they only start keep a record after the card has been flagged stolen? Also how should I go about this situation? My mother isn't even in the country right now and I told them this and they still wont stop calling

• Answer:

  send a letter via certified mail with return receipt asking them to cease contact. Read the fair debt collection practices act.