I have a pre payment meter and changed supplyers a few times and the old company say i owe money!!?
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ive got a pre payment gas/elec meter ive changed a few times and now the old company say i owe them money because, they have no record of payment, but i have payed. the payments have been credited to a different supplyer thats not my fault. but do i have to pay just because they cant find payments. i wouldnt be able to use my eletrical good or run a bath or cook with no elec or gas, if i hadnt of bought elec and gas.
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Answer:
Do you have something like canceled checks (view on online banking or at your local financial institution) or an online bill pay payment to prove that you sent them the money? That's the easiest way to prove when you paid a bill - a cashed check will have their stamp or signature on the reverse. If you paid by another means, do you have a receipt for your payment?
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