Do Starbucks baristas get free drinks on shift?

Why did I feel so moody and "decide" not to talk?

• Today at work wasn't so great. I've already had a couple mess ups. I have been working at Starbucks a little over 2 months and feel I'm on thin ice. Last night, I knocked Mocha sauce all over the floor as we were cleaning the store up to leave. The shift leader I was working with is a very nice guy who has reassured me a couple times and I believe talked to the manager once about some misunderstanding for me (that wasn't even related to him) He cleaned it up for me though I kept saying I would do it. I tried helping but he was in the way of the spill (it was in a corner lol) Today, as soon as I started, there was a crazy rush of people. I rang up drinks and he made them. Two ladies came in, talking about how nice their massages were next door and chatting a bit with each other as they ordered...one lady ordered her drink and she said "no milk". I repeated it as I wrote it on the cup. And the next lady said she wanted the same. I asked if she also wanted hers without milk and she said yes. As the shift handed their drinks to them, the lady said "oh, no I wanted no water :)" He remade them. A short, quiet, spanish woman came up and asked for a frappucino. I couldn't hear which flavor and asked her to repeat it. Again, could not understand. I said what I thought I had heard and she nodded her head. I repeated it as I marked it on the computer. And at the handoff, she told the shift it was the wrong drink, and he remade it. One woman came up to the handoff and told the shift she didn't want one of her drinks (I guess that's what happened). The shift, frustrated with me by now, thought I had forgotten to make her a drink and turned to ask me about it; if I'd rung her up for it. Whatever was the deal, she came over and got a refund after apologizing to me. Later, a guy order an iced tea..apparently this is someone who had been in there a lot, and the shift said he normally had it with lemonade and asked the guy if he wanted it with lemonade - he did. And lastly, a guy came over and asked for his drink to be a larger size. The shift leader was clearly frustrated with me. He told me I had messed up/wasted(?) 5 drinks. He said I needed to listen to the customers. I said I had repeated every drink and he then said I needed to annunciate. This is the same guy who cleaned up my mess the last night. I suddenly just didn't feel in the mood to talk at all. I went off and started cleaning and restocking. I was still friendly with the customers, put on a smile and etc. I still made a couple tips. But with him, and the other girl who came in to work a bit later, I just was in such a mood... I went around getting work done, and I did more than I normally would. I swept and mopped, and cleaned the bathroom directly after (which would have been the girl's job). I went straight to doing dishes directly after my break. The shift told me he wasn't mad at me, and I said "I know. You were just frustrated." He was good about it. He said sometimes it's hard to understand people or sometimes people don't know what they're ordering. I just said that I was alright (which is why I figured he was mentioning it-he'd thought I was quiet because he'd been angry) He tried talking with me and making me laugh, givng me a high five when hearing I'd cleaned the bathrooms. He asked if I was alright and said that I wasn't acting lik I usually do, that usually I would be off singing some country song (I'm normally pretty chipper when working with him) I just gave a weak smile and didn't say anything. I just felt socially drained around those two. Customers - I did alright with. They wouldn't have guessed I was in a mood. Those earlier incidents at rush had just initially really irritated me and I'd held on to that mood for the next 3-4 hours. Later on, it may have been moreso that I would have felt awkward talking after that bout of silence. Am I just being a whiny spoiled b*t*h? I wasn't trying to get my way or to prove anything to him. I wasn't trying to make him feel bad. I wasn't telling myself to stay mad. In fact, I wasn't ever mad at him/them. Was I subconsciously holding onto irritation? I'm 20 and I never experience PMS. I'm not even on my period. I began work in very great/happy/talkative mood too.

• Answer:

  NO SIR!!