How do i cancel a transaction in eBay?

Should I cancel ebay transaction?

  • I'm due a refund for a laptop that I bought from a drop shipper using buy it now, but turned out it wasn't in stock. seller jerked me around for a week and finally i got fed up with it and said i want a refund or a better laptop immediately or i'll file a report with ebay and a dispute with paypal. i waited a couple of days and still no refund so I filed the report and dispute, which was last night. today i get an ebay message from seller asking me to cancel the transaction. it says for the reason: "Reason for request: The seller says that you have purchased the item in error" which is total b.s. i didn't buy it in error. i bought it on purpose, i didn't know it wasn't in stock. I checked my paypal account and still don't see the refund. If I cancel the transaction, will i still be able to leave feedback? people need to know about this b-hole. \ and if not, is there a way to get the refund and still leave the feedback?

  • Answer:

    Do not any under circumstances cancel the transaction since you have already taken the necessary steps toward getting a refund. Canceling can have a negative overall impact on your account. I would simply send another email to eBay or PayPal (which ever your dispute is filed) in direct response to the "Reason for request: The seller says that you have purchased the item in error" and state the facts. You can also forward all correspondence emails to either one dealing with the seller and your difficulties on getting exactly what you paid for. I have personally never lost a dispute when following the guidelines stated above . I know it can be frustrating but in the end you will obtain a full refund.

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Other answers

Don't cancel it! Move it up to a claim and Paypal will take care of you. This is just a scare tactic so you lose your rights when you cancel the dispute.

Do not any under circumstances cancel the transaction since you have already taken the necessary steps toward getting a refund. Canceling can have a negative overall impact on your account. I would simply send another email to eBay or PayPal (which ever your dispute is filed) in direct response to the "Reason for request: The seller says that you have purchased the item in error" and state the facts. You can also forward all correspondence emails to either one dealing with the seller and your difficulties on getting exactly what you paid for. I have personally never lost a dispute when following the guidelines stated above . I know it can be frustrating but in the end you will obtain a full refund.

MC9

Don't cancel it! Move it up to a claim and Paypal will take care of you. This is just a scare tactic so you lose your rights when you cancel the dispute.

alaskacool

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