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What can I do with customer service experience?

What was your worst customer service experience?

  • I think the worst customer service that I've ever experienced was on the telephone with my bank, which I won't name. The guy sounded like he was reading from a script and wouldn't let me get a word in edgewise. Whenever I tried to say something, he told me not to interrupt him. I didn't report him, but I received an apology letter from his supervisor, who must've heard the conversation.

  • Answer:

    Well, someone hit my parked car, owned up to it, and turned it into his insurance. The adjusters for that company were awful. The first one never returned my calls, so I tried another, I totaled 4 adjusters before my car was repaired. One of them even told me my phone was disconnected (the same phone I was calling from). It wasn't the driver's fault he had such lousy insurance, but it sure was maddening.

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Well, someone hit my parked car, owned up to it, and turned it into his insurance. The adjusters for that company were awful. The first one never returned my calls, so I tried another, I totaled 4 adjusters before my car was repaired. One of them even told me my phone was disconnected (the same phone I was calling from). It wasn't the driver's fault he had such lousy insurance, but it sure was maddening.

49 copperhead

My worst customer service experiences were by telephone too. I think it usually has less to do with the individual that answers the phone, and more to do with the company that manages the telephone systems. The worst was trying to get through to an actual person on Boost Mobil to find out why my data plan wasn't working for several days. I spent about 20 minutes in the phone system trying to find a person while I was waiting to change planes at an airport. I finally ran out of battery power without ever resolving the issue.

just me

Looking at apartments, the person showing us around chastised us for not giving her enough 'direction'

Gavin Greyson

Cable TV service.

Bob

My worst customer service experiences were by telephone too. I think it usually has less to do with the individual that answers the phone, and more to do with the company that manages the telephone systems. The worst was trying to get through to an actual person on Boost Mobil to find out why my data plan wasn't working for several days. I spent about 20 minutes in the phone system trying to find a person while I was waiting to change planes at an airport. I finally ran out of battery power without ever resolving the issue.

just me

Cable TV service.

Bob

Looking at apartments, the person showing us around chastised us for not giving her enough 'direction'

GHel

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