How do I delete System Security?

Kaspersky Internet Security 2012 How Do I Remove Viruses?

  • I just downloaded the kaspersky internet security 2012 Trail from Kaspersky.com. I ran a full system scan. I have 9 Viruses and 3 Trojans. When I read the list some say disinfected others say Detected: not processed, undefined, Quarantined. Then when i click on them there are the options to delete or process. So i click process and window pops and says impossible to disinfect, Delete and ignore. All I want to do is remove these viruses from my computer. Thanks and 10 Points

  • Answer:

    You can contact Kaspersky, they should be able to walk you through it. (http://usa.kaspersky.com/support). It is likely that they are going to ask you to boot from the kaspersky rescue disk. Most of the viruses bind itself to the system files these days, so it is hard to get to them when OS is using these file, therefore you need the rescue disk. From a personal note, if I am in your shoe, I will backup my data and reinstall the system. 9 viruses and 3 Trojans are a lot, and it's likely that there are more virus on your system than what the software is reporting.

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You can contact Kaspersky, they should be able to walk you through it. (http://usa.kaspersky.com/support). It is likely that they are going to ask you to boot from the kaspersky rescue disk. Most of the viruses bind itself to the system files these days, so it is hard to get to them when OS is using these file, therefore you need the rescue disk. From a personal note, if I am in your shoe, I will backup my data and reinstall the system. 9 viruses and 3 Trojans are a lot, and it's likely that there are more virus on your system than what the software is reporting.

Jason H

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