Speakers do not play sound but test tone works fine?
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I was webcamming with a friend and attempting to watch a movie on the laptop at the same time. Both sound channels would not play through head phones, so I attempted to adjust My sound settings, and now, the laptop speakers do not work. HOWEVER the test tone is just fine. I have no idea what's going on. If it means anything, the AMD HDMI High Definition Audio Device (with internal digital plug at location 0) is disabled and I cannot for the life of Me figure out how to turn it back on. ------------------ System Information ------------------ Time of this report: 3/31/2012, 21:38:00 Machine name: REVAN-HP Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv6 Notebook PC BIOS: InsydeH2O Version CCB.03.61.09F.12 Processor: AMD A8-3520M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.6GHz Memory: 6144MB RAM Available OS Memory: 5610MB RAM Page File: 3063MB used, 8154MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. ------------- Sound Devices ------------- Description: Speakers and Headphones (IDT High Definition Audio CODEC) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS... Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6345.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 6/2/2011 09:11:26, 528384 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Communications Headphones (IDT High Definition Audio CODEC) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS... Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6345.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 6/2/2011 09:11:26, 528384 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: External Mic (IDT High Definition Audio CODEC) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: stwrt64.sys Driver Version: 6.10.6345.0000 (English) Driver Attributes: Final Retail Date and Size: 6/2/2011 09:11:26, 528384 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Stereo Mix (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6345.0000 (English) Driver Attributes: Final Retail Date and Size: 6/2/2011 09:11:26, 528384 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
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Answer:
Call hep center
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Call hep center
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